Company Information

1. Legal Business Name

True Yard Buildings LLC

2. Our Role as a Retailer

True Yard Buildings LLC is an independent online retailer and seller of Backyard Discovery products and outdoor-living structures. Backyard Discovery is the product brand/manufacturer for products identified with that brand. True Yard Buildings LLC does not represent itself as the manufacturer of Backyard Discovery products.

3. What We Sell

Our catalog focuses on outdoor structures and backyard-living products, including Backyard Discovery playsets, playhouses, pergolas, greenhouses, patio structures, outdoor enclosures, swings, and related products offered through our store.

4. Customer Support

Our support team assists customers as the retailer with product information, order status, parcel and freight delivery, returns, refunds, warranty routing, replacement requests, and eligible installation coordination.

5. Shipping & Fulfillment

Orders may be fulfilled through manufacturer, distributor, warehouse, or commercial fulfillment facilities. The physical fulfillment or authorized return location may differ from our business contact address.

6. Installation Service

Free installation is available for eligible orders when confirmed. Eligibility depends on product, delivery area, site readiness, and installer availability.

7. Business Contact Address

710 N Perry St, Montgomery, AL 36104, United States

Important: Do not send returns to this address unless True Yard Buildings LLC provides written return instructions for your order.

8. Business Hours

Mon–Sat: 9:00 AM–5:00 PM ET
Sunday: Closed

9. Contact Information